One cold winter evening, the weather took a sharp turn, and temperatures dropped overnight to 20°F. The next morning, a homeowner in Spartanburg discovered a major problem: the copper water pipe feeding their hose bib had burst. The frozen pipe cracked overnight because as the water in the hose bib/outdoor spigot froze it expanded. Unfortunately, the homeowner did not know to leave their hose bib opened to drip and relieve the pressure. This burst water pipe caused water to leak and flood the area around the house. This situation required immediate attention to prevent further water loss and possible damage to the home. In addition, the frozen and now burst pipe was connected to their water service line, meaning the water to the entire house had to be turned off at the water meter until the repair was made.
In this case study, we’ll explore how Sterling Craft Plumbing & Bath helped resolve the situation with a quick and affordable plumbing repair that restored the homeowner’s water supply.
As the temperature dropped below freezing, the water inside the hose bib and connected copper pipe froze. When water freezes, it expands, creating immense pressure within the pipe. This pressure often causes the pipe to crack or burst, especially in areas where the pipe is exposed to cold air (copper pipe and CPVC pipe are more susceptible to freezing than PEX pipe, especially when uninsulated). Although this copper pipe had foam insulation around it, the actual hose bib/outdoor spigot was not insulated, and the pipe froze and burst because the outdoor spigot was not left open to drip.
The following morning, a neighbor noticed the major water leak around the pipe. A closer inspection revealed a visible crack in the copper pipe, confirming that it had burst overnight.
This burst pipe not only created a mess but also left the homeowner without running water or an outdoor water supply. Frozen and burst pipes can cause severe water damage and become more expensive repairs if not addressed quickly.
Recognizing the urgency of the situation, the homeowner contacted the office here at Sterling Craft Plumbing & Bath for help. After explaining the problem and the burst pipe, the homeowner was relieved to learn that we could send one of our experienced plumbers out the very same day.
The plumber arrived promptly and quickly assessed the damage. The copper pipe, located outside and against the cold, had cracked due to the freezing temperatures and the frozen uninsulated hose bib. The plumber explained that the water inside the copper pipe had expanded as it froze, creating enough pressure to cause the rupture.
Sterling Craft Plumbing & Bath assured the homeowner that their team could fix the issue quickly at an affordable rate, and they were ready to start the copper repair and outdoor spigot replacement right away.
Upon arrival, the professional and experienced plumber from Sterling Craft Plumbing & Bath carefully examined the burst pipe. They explained the necessary steps for a successful repair and assured the homeowner that they would handle the plumbing leak quickly and at an affordable price.
Here’s how the repair process unfolded:
The burst copper pipe, as it looked when we arrived.
The repair was completed in a timely manner, and the homeowner was happy to have the water turned back on to the home and have a new hose bib. There was no more leaking pipe or water pooling around the hose bib, and the plumber’s work ensured that the new pipe was secure and leak-free.
By choosing Sterling Craft Plumbing & Bath, the homeowner benefited from a fast and affordable plumbing repair that solved the problem efficiently. The plumber’s expert recommendation to insulate the pipes and leave faucets open to drip provided extra protection, reducing the risk of future freeze-related damage.
Our licensed and experienced plumbers at Sterling Craft Plumbing & Bath offer valuable cold weather tips:
The repaired pipe and frost free hose bib.
Frozen pipes and burst pipes can be a major concern for homeowners during winter. Sterling Craft Plumbing & Bath can solve the problem quickly and effectively. Our plumbing expertise and quick response time can prevent further damage, and get homeowners back up and running again.
If you experience a burst pipe or any plumbing issue caused by freezing temperatures, don't hesitate to contact Sterling Craft Plumbing & Bath. Our experienced plumbers offer affordable plumbing solutions to restore your plumbing system quickly and efficiently.