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Thermal Expansion

February 21, 2016 by SterlingCraft

THERMAL EXPANSION

In a previous article we discussed the importance of keeping water pressure in your home at a safe level to improve the longevity of your plumbing system and everything connected to it. If you haven’t read it yet it, read it here. Having an understanding of water pressure in general will help you to understand the impact of thermal expansion. Thermal expansion is a specific phenomenon that can affect the water pressure in your home and is generally caused by your water heater. Devices designed to mitigate thermal expansion have been required by code since 2006 and are often located near the water heater, but not always. We will cover what thermal expansion is and why it occurs, how it affects plumbing system, and how to verify if your home is protected. If you still have questions give us a call or leave a comment.

WHAT IS THERMAL EXPANSION?

To sum it up in one sentence: Thermal expansion is the tendency of matter to change in volume in response to a change in temperature, through heat transfer. Thermal expansion falls under the umbrella of science known as thermodynamics and the science behind it is predictable and well understood by people much smarter than me. What I want you to know is that thermal expansion occurs all around us. Bridges, high voltage electrical lines, railroad tracks, your coffee mug, even the oceans experience the effects of thermal expansion and when the things we create don’t take it into account they can fail in catastrophic fashion. When a system is designed to handle these effects damage can be prevented.

Without looking at the leafless trees we could have assumed this photo was taken in the colder months by noticing the gap in this expansion joint. In the heat of the summer this gap in the expansion joint will be gone.

Under the heat of the summer sun the roadway of a bridge is actually a few inches longer than in the cold of winter. If an engineer failed to take this thermal expansion into account when building a bridge, that bridge would buckle and collapse. Space is created to allow a road to expand and contract without damage when it is built.

When we relate this to your plumbing system the heat coming from your water heater is actually a catalyst that changes the pressure of that plumbing system. Cold water takes up less volume than hot water. When your plumbing is installed properly there is a check valve just before your water meter which prevents water from going back into the water system. A check valve is actually like a trap door and only lets water flow in one direction. If water tries to go back the way it came the door shuts on it. If everything else is working properly and you have no leaks, then your plumbing is a closed system, meaning that nothing can leave or enter your pipes unless something is opened on either end. This is why your water heater can cause some trouble and raise the water pressure inside your plumbing.

Water is incompressible. Unlike air, it’s impossible to squeeze any quantity of water into a smaller volume if it remains at a given temperature. But it does expand as it warms up and contracts as it cools. You can witness the most dramatic effect as water actually transforms all the way into steam and blows the lid off of a pot. Inversely we take advantage of water’s ability to contract in volume as it cools when we make canned foods. When you heat a glass jar during the canning process the water inside the food expands, forcing air out from under the lid. As things cool back down the water contracts, taking up less volume and pulling the lid down tight in the process, keeping everything nicely sealed. The same thing happens to the water inside your plumbing. When heat is introduced by your water heater the water expands, actually taking up more physical space than it did at a cooler temperature. Because your plumbing is a closed system and doesn’t get any bigger, that expansion is expressed as increased pressure within the system. Think about an inflating balloon. When you inflate a balloon out in open space it takes on a roundish shape, but if you inflate the same balloon inside a long tube it will spread out in the only direction it can, towards the open end of the tube. Your plumbing is just a long tube with different branches, only there is no open end when everything is closed shut. If you keep adding air to that balloon inside a tube, eventually the tube will rupture.

The amount of thermal expansion that a water heater creates is not enough to cause your plumbing to actually burst, but it often adds enough pressure to damage the fixtures, valves, appliances, and in certain cases the piping that make up your plumbing system. I have measured increases of 80 psi in homes over just a few minutes while a water heater is actively heating. If your water pressure is already high thermal expansion could be putting your home at risk.

THE DAMAGE IT CAN CAUSE

If you notice a really fast surge of water from your faucet first thing in the morning that slows down after just a few seconds you probably just saw an effect of thermal expansion. What you witnessed was the system bleeding off the excess pressure. If you have a faucet that only drips on you occasionally, it is likely happening while the pressure peaks just after your water heater has gone through a heating cycle. We most often observe this on the temperature & pressure relief valve (commonly referred to as a T&P valve) attached to the water heater.

Example of CPVC piping. It is a light creamy color that darkens towards yellow as it ages.

Another common form of damage occurs to toilet fill valves. These are usually made out of plastic and the excessive pressure can warp the whole valve. The stress can cause the valve to open just a bit. The leak is likely to stop when the excess pressure is relieved, usually after enough water leaks out.

I often learn that a customer has been replacing their fill valves every 1-2 years when they should last around 7-10 under normal conditions.

The worst symptoms can be felt by appliances. Very high end appliances will actually cut the water flow off when excessive pressure is detected to prevent any damage. With dishwashers and washing machines on the market in the thousands of dollars it makes sense to keep them protected. I have watched customers replace $1,200 washing machines due to damage from high water pressure and the fast closing solenoid valves inside of them. If you have a newer ice maker, washing machine, or dishwasher you should manage your water pressure properly to ensure it gives you all the years of service it can provide.

Polybutylene is an inferior product. It is gray thin walled piping. While similar in appearance it should no be confused with PEX.

Homes with CPVC and gray polybutylene piping should be especially concerned. Polybutylene was a poor product that resulted in many class action lawsuits and is prone to unprovoked failures, while CPVC is a yellow plastic pipe that gets very brittle and is prone to cracking under high stress as it ages. By the time this piping reaches middle age, typically around 15 years it becomes very vulnerable to breakage. High pressure can exacerbate the problem by keeping the pipes under constant strain. This piping is very flexible when it is new and shoddy plumbers often curved and bent it during the installation process. When the pipe loses the initial flexibility and enters the aging brittle stage, high pressure can begin to cause stress fractures which soon become catastrophic pipe failures. This is the worst case scenario and fortunately is not as common as the other consequences of high water pressures. If you have CPVC or gray polybutylene piping you really have to be proactive and keep tabs on your pressure at least a few times a year.

CHECKING FOR THERMAL EXPANSION

Testing for thermal expansion is the same as testing the regular water pressure. You need a test gauge and a place to connect it. You can place the gauge on a hose bib or a laundry faucet that accepts a hose connection, but the drain connection on your water heater is ideal. Connecting to the water heater allows you to turn the water heater on while you watch the pressure climb. I recommend using a gauge with a marker needle that will allow you to leave it on for an extended period of time. This ensures you will catch thermal expansion at some point if it is occurring within your system without having to hang around and watch the needle move. If you have any questions we would be happy to walk you through this or come out and check it for you.

IF YOU HAVE IT, ELIMINATE IT!

There are a few ways to prevent thermal expansion.

Special devices called water relief valves were commonly installed by some builders in the upstate instead of an expansion tank. These valves have a dial on them and can be set to open when pressure reaches the designated level. The installer adjusts the valve to a PSI just a little higher than the regular water pressure so it opens up and lets some water flow out through a pipe. In this case the water is simply bled off by opening an automatic valve whenever the pressure exceeds what it was set for. It does what it is supposed to do by preventing thermal expansion from building pressure in the system, but when they fail they usually just don’t turn back off. Running water is wasteful, runs up your water bill, and when unchecked can cause mold or mildew problems where it discharges. There are some toilet fill valves that also have this feature added and simply run the water off into your toilet tank and down the drain. They aren’t leaking like I described earlier, but are designed and intended to leak under higher pressure. They work in the exact same way and are just as wasteful. 

The white tank at the top is an expansion tank.

An expansion tank allows you to temporarily absorb thermal expansion without wasting water which is why it is the solution we offer our customers. A small tank with a heavy rubber bladder inside is installed anywhere on the cold water side of your plumbing system. The bladder tank is filled with air through a standard bike tire valve to match your regular water pressure. It is then installed to your piping with a threaded connection. As the water expands and begins exerting pressure across your entire plumbing system, it finds an easy place to stretch out and get comfortable in the expansion tank. The bladder is filled with air and acts just like a big balloon. The balloon easily compresses, giving the water the space it needs, and in turn prevents that water from pushing out against everything else. When you turn on the water or the pressure otherwise returns to normal through cooling, the balloon forces the water back into the piping.

An expansion tank is a water containment device, while the other options are a water relief device. A relief device can fail and waste thousands of gallons of water before being noticed. Replacing them often involves cutting into your piping and making repairs. Once your plumbing is set up to accept an expansion tank future replacement is very easy. The rubber bladders do wear out and eventual will rupture inside the tank and will require occasional replacement, although they typically last for years.

Maintaining proper pressure with a PRV and expansion tank should be considered preventative maintenance and are a truly necessary expense for all homeowners.

Sterling Craft Plumbing did an amazing job when the pipes under out sink broke! They were on time and ready to complete the job, which was finished quicker than expected. I really appreciate their dedication to making sure I understood what they were doing and why. I cannot recommend enough!
Leigh Jenkins
14:26 08 Apr 21
Excellent service, planning and billing. The replacement of our water supply line from the service meter to the house was scheduled to coordinate with several other contractors. The service crew arrived on time, explained the details of their plan, did the work promptly, prepared a bill that was less than their estimate, accepted payment and emailed a receipt.All of the work appears to be neat and complete, our water flow is substantially improved and the ditch in the yard was carefully repaired.I’ve added this very fine company to first on my list for plumbing contractors. I wish there was a 6th. star to give.
Charles Milford
19:52 01 Apr 21
Sterling did a great job for me. Nick was able to get to our problem quickly and was extremely professional. He was masked at all times and very respectful of our property. Nick was able to identify the problem, give an accurate quote, and fix the issue quickly. The company is paperless and environmentally friendly. As a woman, I was pleased to be able to support a women owned and operated business in our community. But, as always, it is the results that matter most. Sterling delivered.
Michelle Hawkins
18:02 14 Mar 21
Very pleasant to work with. They were able to schedule me the day after I called. They were on time. Replaced a kitchen and bathroom fixturein timely manner. Both areas were clean and dry when they left. I highly recommend them and will call them if I need any other plumbing work done.
Kathy Foster
16:27 10 Mar 21
Had a stubborn clog in the toilet that we just couldn't get rid of on our own and had to call in the professionals. After reading previous reviews we decided to go with Sterling Craft Plumbing since they were pretty close to home. The sweet lady in dispatch was able to get us an appointment within hours of me calling and then the guys showed up, explained everything they were going to do and got our issue fixed in just a few short minutes. Everyone was super nice and the price was reasonable considering how quickly they got it scheduled and resolved for us. We will definitely be using them again and will recommend to friends and family!
Heather Dantzler
16:45 25 Feb 21
We've been using Sterling Craft Plumbing for several years. They do excellent work, are always professional and helpful. We highly recommend them.
Jill Burnett
18:15 19 Feb 21
Sterling Craft is always prompt, professional, and extremely knowledgeable. I trust their expertise and integrity completely.
Heide Woodworth
19:51 17 Feb 21
Shortly after I purchased my home, the plumbing began to crumble. My entire house needed to new drains and water lines. It took me a while to save for the job. They honored their quote, which was given to me months earlier. I did get several quotes from others and Sterling had the best price for the job. They are honest, efficient and did an excellent job. It was a pleasure to work with Amanda. She was so understanding in such a stressful situation. I would definitely ask them to come back for repairs and remodeling of my bathroom.
sherri Simoni
12:59 09 Feb 21
They were fast, friendly and affordable!
Brent H
22:25 11 Jan 21
Highly recommend!!. Called Sterling Craft and Plumbing and was able to get someone here the next day. Diagnosed and repaired my toilet. Needed additional parts for an outdoor faucet and scheduled this for the next day. The nice surprise was being told I did not need to pay until all the work was done. Nick Bridges, the Lead Plumber was very knowledgeable and polite. Someone in my household is immune system compromised and Sterling Craft and Plumbing/Nick accommodated by wearing mask and engaged in social distancing. Very much appreciated!
Brad Taggart
15:03 17 Dec 20
I highly recommend Sterling Craft Plumbing & Bath for any bathroom remodel you have in mind. Ms. Amanda is very easy to work with and tries to help in any way she can to make your bathroom remodel a success. We used them to remodel both of our bathrooms and are very satisfied with the outcome. Our master bathroom now has a beautiful tiled walk-in shower. The crew of Caleb and Sam did the majority of the work on both bathrooms and they take extreme pride in the way that they do their work. We cannot say enough good things about these two as they worked really hard and kept us informed as to what they were doing the entire time until completion of our remodel. We would not hesitate to use this company again for any plumbing or remodel projects in the future.
Pauline Blood
20:58 15 Dec 20
I highly recommend Sterling Craft Plumbing & Bath for any bathroom remodel you have in mind. Ms. Amanda is very easy to work with and tries to help in any way she can to make your bathroom remodel a success. We used them to remodel both of our bathrooms and are very satisfied with the outcome. Our master bathroom now has a beautiful tiled walk-in shower. The crew of Caleb and Sam did the majority of the work on both bathrooms and they take extreme pride in the way that they do their work. We cannot say enough good things about these two as they worked really hard and kept us informed as to what they were doing the entire time until completion of our remodel. We would not hesitate to use this company again for any plumbing or remodel projects in the future.
Pauline Blood
02:13 23 Nov 20
I love working with this company. Amanda ALWAYS keeps you up up-to-date. They always come on time. Their prices are very fair. Their workmanship and clean-up are great.
Judith Mamroth
13:33 29 Sep 20
I highly recommend Sterling Craft Plumbing & Bath for all of your plumbing needs. I notified Ms. Amanda first thing in the morning on a Monday that we had been without hot water since Saturday morning. She sent a crew out and before the end of the day, we had a new hot water heater installed. They helped us remove our old unit out of the crawl space under our house and relocated our new hot water heater into our garage. Their crew are very professional and very knowledgeable about their work. They will be my first choice whenever I need any plumbing work done.
Pauline Blood
17:51 15 Sep 20
Very happy with the work done. He was efficient, professional and polite. He came yesterday and everything is working beautifully today. I will definitely call them next time I need a plumber!
Kay McDonald
11:29 20 Aug 20
Wow! Great communication, professional people, and reasonably priced service. I will definitely be using Sterling Craft for future projects.
Christopher Sizer
12:02 23 Jul 20
Great experience. Professional service, customer care, and results. Very reasonable pricing. I will definitely use this business again and recommend them to others.
Ed Medlin
18:50 21 Jul 20
First time customer. Nick and Caleb arrived promptly within scheduled time and with advance telephone notice of arrival. Reviewed my requirements, suggested alternatives, made our chosen repair/replace option at a fair price. We now have a new plumber relationship for the long term.
Peter Netherton
19:37 30 Apr 20
I can not sing their praises enough!! Caleb and the other 2 men that helped with our shower Reno were punctual, professional and most importantly respectful and I (being a single mom with 2 kids) never felt uncomfortable with them here. Half the time I forgot they were upstairs! They got the job done in a timely manner and my shower looks fantastic!
Brittany Pieklo
19:31 09 Apr 20
Sterling Craft Plumbing has done many jobs for me in the last couple of years. They have all been jobs that cost between $1000 and $2000. They have always done an excellent job.I got several quotes from other companies for the last job and they were right in line with other quotes.I strongly recommend their work and will continue to call them when needed and will always recommend them to others.
Barbara Dorsey
14:07 03 Apr 20
I used Sterling Craft Plumbing for the first time today and am glad I chose them. I had a leak under the kitchen sink where a pipe had corroded. I called and spoke to Amanda and she said Nick would be on the way as soon as he finished up another job. She even called me back to tell me when Nick was actually on the way. Nick D. was polite, professional and knowledgeable. The pricing was extremely reasonable. Highly recommended!!
G K
15:13 27 Feb 20
This is my 2nd experience with Sterling Craft Plumbing & Bath. Both experiences were great. First experience was me needing a bathroom facet replaced. Second one dealt with a kitchen sink drain leak in the wall. Their prices and quality of work are both great. They are now my go to for any plumbing issue I may have in the future.
Garrie Morris
22:34 26 Feb 20
Nick, Lead Plumber with Sterling installed a new bathroom sink and faucet for us and we are very pleased with his work. I purchased the wrong size supply lines and Nick took time to stop and go get the correct size without an additional charge. Installation charges were reasonable and we highly recommend Sterling and Nick for any plumbing work.
J. R. Ellis
15:43 20 Jan 20
Showed up when they said they would. Did what they sais3they would do. Charged what they quoted. A refreshing experience. Will be my go to plumber.
Lisa Marshall
01:59 12 Jan 20
Shane and Amanda gave us a very detailed estimate. The estimate was a step by step plan of the work they would be doing and how much each step would cost. We received 2 other estimates from other contractors, they quoted us 3 times as much and did not include a detailed description of the work to be done or explain how they arrived at the grand total. The estimated quote was the exact amount we paid. They performed a great job on our bathroom, it doesn't even seem like the same room. We will call them back for any other work we need!
Angela Varner
05:22 11 Dec 19
Very professional and pricing is reasonable. Nick and Matt were great! Nick fixed the piping problem we had underneath the sink. And also troubleshooted our water heater which was acting up. Will recommend to others and use them again if we have any problems.
Lynna Lotrakul
11:10 03 Dec 19
I was closing on a house and needed immediate service. Sterling Craft had someone come by that day and give me an estimate and out there the next morning to complete the work. Not only was the service exceptional, once he started working on the issue it was resolved for a great deal less cost than I had originally planned for. I appreciate the honesty of their service and the help with lining up the sheet rock repair that was quick and well done. Thank You, Kim Trott
Kimberly Trott
22:31 30 Oct 19
Called Sterling Plumbing today for the first time since we are selling our house and needed to get a repair done asap. He showed up within a couple of hours, at the appointed time, looked at the problem with bathroom water pressure, and told us if we replaced the faucet (something we can do ourselves), it would fix the issue. Then he didn't even charge us for his time and recommedation! How's that for service! Would confidently use him again. Thanks for the integrity and punctuality.
CM and JK
00:16 23 Oct 19
I was at Home Depot looking for something to block a water pipe under the house. The H.D guy really didn't know what to recommend. Along came Shane so I asked if he was a plumber. Then I hit him up for advice on what to use.He could have said he didn't know, but he didn't. He let me call my husband to get a better description of pipe . Then he went and picked out some options for me. He reviewed a few ways to handle the pipe and was just do friendly and helpful. Also, he said to call him if we needed more help. I booked marked the website right then. This will be the company I call when I need more plumbing help. He showed me he was a businessman not out to just make money but to gain customers trust.Shannon
Shannon Marsinelli
17:54 09 Sep 19
My experience with Sterling Craft Plumbing has been exceptional in every way. They arrive on time, the quality of the work is excellent. They are very knowledgeable about all plumbing issues and know how to install or repair things in the most professional way. They make sure the problem has been adequately addressed before leaving. They are also very personable and easy to communicate with. I’ve lived in my house for 30 years and have had quite a few plumbers in that time and Sterling Craft Plumbers are by far the best.
Nancy Mandlove
18:29 05 Sep 19
I reached out to SCP&B on a Friday before labor day weekend and they showed up at my house at 8am the following Tuesday. All I needed was a quote to install/replace our aging water heater. They quoted and installed the same day. Very professional and will definitely use again in the future for my plumbing needs.
Todd
16:58 03 Sep 19
I cannot say more about how pleased I am with my Sterling Craft experience! Our plumbing issue was dealt with using minimal cost solutions first and ultimately we have saved. SC came recommended to us by a local business owner and the first time we used them years ago, their employee assessed our issue and was honest about the lack of a need for his work in this instance. We had him change out a connector to upgrade it, but appreciated his honesty then and how much that saved us. Today, our servicer was fast, efficient, and dealt well with our child being very interested in his work. He checked on issues outside of the service call issue itself and really helped us to understand the work he did. I love these guys!
Jessica Johnson
20:31 28 Aug 19
I highly recommend Sterling Craft Plumbing. They did a great job installing a new water heater for me. I certainly will call them again for any plumbing needs in the future. Thank you Matt and Nick for doing great . I appreciate you both.
casey
22:55 15 Aug 19
Sterling Craft Plumbing is by far the best plumbing company I have used in thirty years. Fair pricing, strong customer service, quality work and integrity set them apart! I am extremely pleased with all aspects of the service I received. I will most certainly utilize them again and highly recommend them. Scott
Scott Moody
00:17 29 Jul 19
Great team! Honest and trustworthy. Always willing to help with your projects.
Greg Barnes
15:12 21 Jul 19
Sterling Craft Plumbers are the best! They've been our go to plumbers for the past 4 years. Shane and team are honest, reliable and their work is outstanding. We can always count on them. It's nice knowing that there are still companies that provide excellent customer service and at an honest rate without solely focusing on how much money they can get from you. Thank you Shane and Amanda!!
Jen Lewis
18:55 11 Jul 19
Wonderful company! Professional, friendly and extremely helpful! I will most definitely call them again! Thank you so much!
Jennifer Allen
23:45 25 Jun 19
I used Sterling Craft twice in the last month. Both times they were quick to respond, professional and reasonable. I won't hesitate to call them again when I have a plumbing job.
Jim Schmidt
02:18 25 May 19
Guys came out and were able to diagnose and fix the problem right away. Service was great and professional. Would absolutely use them again.
William Roberson
20:30 10 May 19
Sterling was awesome when we needed to have the shower replaced in our master bath. They were professional and great to work with. We will absolutely be calling them again for future plumbing needs!
Jessica Burke
23:48 23 Apr 19
Shane and Amanda were tremendously helpful in our experience with them. They place emphasis on making the customer satisfied and will try to give you the best available option at the most affordable price. Will continue to use their service in the future!
Amar Bhatti
15:53 18 Apr 19
Amanda and Shane were excellent! They were extremely responsive, timely and reasonable in their recommendations. I would highly recommend them to anyone needing quality work in their home or business.
Edward MacMillan
19:02 17 Apr 19
The crew at Sterling Craft did a great job with our bathroom renovation.All installation work including the laying of the floor was carried out very professionally and cleanly.The works were done on a timely basis, the final amount corresponded exactly to the budgeted offer.The Sterling Craft team located in Spartanburg, SC was also very supportive and helped us quickly and easily in a few things related to this project.In any case, we will use Shane and his team again in future plumbing projects.M.E.
Martin Endert
13:01 12 Mar 19
Sterling Craft has the absolute best customer service. Amanda made us feel like we were a priority and had her husband, Shane at our house within 10 minutes. Shane was very informative and very helpful! I will recommend over & over!
Hannah Barber
14:26 22 Feb 19
Nick and Shane have both done work at my house, they have always arrived when they said they would if not sooner. Professional and very personable. Very knowledgeable and reasonable pricing. Great company to work with
Steve Stewart
19:15 20 Feb 19
Sterling Craft is dependable and reasonable. It is refreshing to find a business that is so well run and who believe the customer comes first. I highly recommend this local company!
Beth Wolfe
19:21 04 Dec 18
Thank you for reliable, accurate service on our broken hot water heater. We are very pleased. Betty K
Betty Koester
18:51 27 Nov 18
Shane was an absolute pleasure to deal with! Thank you for the great attention to details. We are glad we called!
Marina Isaac
15:33 20 Nov 18
Very professional and pricing is reasonable. Nick and Matt were great! Nick fixed the piping problem we had underneath the sink. And also troubleshooted our water heater which was acting up. Will recommend to others and use them again if we have their problems.
Lynna Lotrakul
15:27 08 Nov 18
Nick and John were great. Service was quick. Everything was explained and quoted before any work was done. Definitely using them again and recommending them to friends.
Ms Malia k
16:43 05 Sep 18
Prompt, courteous, professional. Replaced pressure regulator valve. Upgraded installation.
Ross Goff
13:02 27 Aug 18
Sterling Craft Plumbing are excellent for all your plumbing needs! Fast, friendly service with a smile. We found them a few years ago through a Google search & liked how close they were to our place. Service was on time and gave a fair and knowledgeable quote. We have used them for ery job big or small. And have recommended them to friends and family, who have also used them. It's doesn't get any better than Sterling Craft Plumbing!
Jason Orick
11:50 01 Jun 18
Arrived on time. Very professional Did a great job installing my stove. I will recommend him, and if I need a plumber again will choose him!
Fern Scharff
01:00 28 Oct 17
Arrived on time. Very professional Did a great job installing my stove. I will recommend him, and if I need a plumber again will choose him!
Fern Scharff
11:56 26 Oct 17
Sterling Craft Plumbing made my dream bathroom come true, no exaggeration! I had the absolute most positive experience with them. Shane's estimate was literally thousands of dollars less than the other I received, and he stuck to it even though the job ended up taking a bit more time than he had anticipated. The company that gave me the other estimate actually recommended Shane over themselves! He knew he wouldn't be able to beat Sterling Craft's price for the work that needed to be done, and he had worked with Shane and vouched highly for his attention to detail. Shane and Nick were able to do the majority of the work in 2 days, leaving some small portions undone to make it easier for me to do the rest of remodeling work, then came back later once enough was completed so that they could finish. At every step of the process, they did quality, professional work, were respectful and cleaned up after themselves, and went above and beyond in helping me. Not only did they do a great job, Shane was nice enough to share his knowledge with me and answered my masses of questions about every aspect of remodeling, not just plumbing. As a first-timer, this was invaluable and helped me be successful. If I ever need any plumbing work done in the future, they will be the only ones I call! They do more than plumbing as well, so I may just have them remodel my whole kitchen for me as well! I highly recommend them to anyone considering having some remodeling or plumbing that needs done.
Alan Gardinsky
01:40 21 Oct 17
Sterling Craft Plumbing made my dream bathroom come true, no exaggeration! I had the absolute most positive experience with them. Shane's estimate was literally thousands of dollars less than the other I received, and he stuck to it even though the job ended up taking a bit more time than he had anticipated. The company that gave me the other estimate actually recommended Shane over themselves! He knew he wouldn't be able to beat Sterling Craft's price for the work that needed to be done, and he had worked with Shane and vouched highly for his attention to detail. Shane and Nick were able to do the majority of the work in 2 days, leaving some small portions undone to make it easier for me to do the rest of remodeling work, then came back later once enough was completed so that they could finish. At every step of the process, they did quality, professional work, were respectful and cleaned up after themselves, and went above and beyond in helping me. Not only did they do a great job, Shane was nice enough to share his knowledge with me and answered my masses of questions about every aspect of remodeling, not just plumbing. As a first-timer, this was invaluable and helped me be successful. If I ever need any plumbing work done in the future, they will be the only ones I call! They do more than plumbing as well, so I may just have them remodel my whole kitchen for me as well! I highly recommend them to anyone considering having some remodeling or plumbing that needs done.
Alan Gardinsky
16:06 20 Oct 17
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